Account Manager

Symtech

Interested candidates please email your resume and cover letter to careers@symtech.com 

JOIN OUR GROWING COMPANY

We have an exciting opportunity for an experienced Account Manager to join our fast-growing company. This position reports to the Manager, Special Projects and will work out of our head office in Richmond Hill. This position will require travel to visit clients within the GTA.

THE ROLE

The Account Manager has an important role. He or she is the point before project award- is involved during project activity and takes over after the project completion.

To the construction project team, the Account Manager will transition the project, he or she will be the new boss, the person who will close out, transition and maintain client relations; and have all future solutions for client & facility.

To company officers, the Account Manager represents the organization, as the eyes, ears, and brain for the client and the project, is responsible for completing the work on time, according to specifications, and at a profit.

To the project owner, general contractor and other trades on the job, this person is the electrical & communication ambassador, with authority to act on behalf of the company. This is a position has many facets- a job that requires listening skills, strong organizational skills, leadership, technical knowledge, sound judgment, common sense, sensitivity to people, excellent communication skills and tact and discretion.

ESSENTIAL FUNCTIONS:

  • Provide initial client contact to assess scope of work, schedule and resource necessary materials and labor to successfully complete a project;
  • Prepare a complete estimate recount for selected project with a detailed review of plans, specifications and bid form;
  • Work closely with support staff to ensure that all projects have been clearly defined and turned over in detail;
  • Prepare/ attend internal project “Start Up” meeting;
  • Plan and organize a project as necessary;
  • Establish project objectives, policies, procedures and performance standards within boundaries of corporate policies;
  • Tender, review and supervise the preparation of all change orders on the project;
  • Negotiate all pricing/ change orders on the project as required;
  • Ensure that pricing and change orders are submitted in a timely manner and are incorporated into the monthly billing process;
  • Maintain all logs per company policies required to track the progress of the project;
  • Train, mentor and effectively supervise a Project Assistant (if applicable) in the maintenance of project required tracking devices;
  • Maintain liaison with prime client to facilitate construction activities;
  • Assists in the negotiations with various vendors, suppliers and subcontractors to ensure the most competitive price, quality and timelines of products and services to be provided;
  • Monitor construction activities in conjunction with the onsite Superintendent, General Foreman, Sub Foreman and General Manager to ensure project is being built on schedule, and within budgets;
  • Assist with the timeline preparation of the project;
  • Ensure that everyone is cognizant of the time line and scheduling to ensure on time completion of the projects;
  • Attend bi weekly sales meetings and maintain contact with Head Office and Divisional Manager, General Contractor, Engineers and owner on the status of the project to ensure cost effective and timely results;
  • Enforce and ensure compliance to project contract documents and relevant and pertinent government regulations and provide the appropriate follow up;
  • Investigate any potentially serious situations and implement corrective measures within company guidelines, and under supervision;
  • Represent the company as required at all necessary meetings to address any issues;
  • Consult the General Contractor and or Owner/Operator on any new issues that have been identified. When required and needed present proposals and project outlines.
  • Supervise the preparation of all change quotations for presentation to the prime client. Negotiate all change quotations to a conclusion;
  • Prepare and attend monthly costing meeting with Senior Mangers;
  • Assure that all billings are current before the contract due date;
  • If requested, submit weekly reports that include Project metrics such as expense versus budget, labor versus budget, materials versus budget and progress of project versus the time line;
  • Manage financial aspects of contracts (progress billing, rental equipment, income/expenses) to protect the company’s interest and simultaneously maintain good relationship with the client;
  • Review any documentation prepared by Assistant Project Manager before submission;
  • Attend regular and after hour functions (i.e Sporting and Social events).

EDUCATION:

  • Bachelor’s Degree in Construction Management or other related discipline preferred.
  • Can be a combination of training, education and relevant work experience that is equivalent.

EXPERIENCE:

  • Knowledge of construction technology, scheduling, equipment and methods required.
  • Business development/heavy client interaction a plus.

KNOWLEDGE AND SKILLS:

  • Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.);
  • Accubid & Change Order experience is mandatory;
  • Tactful and has professional demeanor, and ability to interact effectively with managers, employees, vendors and others;
  • Ability to identify and meet customer’s needs, expectations and requirements.
  • Excellent verbal and written communication skills;
  • Strong organizational, record-keeping and follow-up skills;
  • Can manage multiple tasks under time constraints and working effectively as a team player in a professional office environment;
  • Strong persuasive and interpersonal skills;
  • Demonstrated ability to be self-motivated, proactive and an effective team player;
  • Must possess the ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists;
  • Must be a self-starter and a problem solver;
  • Ability to understand and follow standard operating policies and procedures;
  • Ability to perform duties in a professional manner and appearance;
  • Familiarity with team-building techniques;
  • Must possess the ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists;
  • Must be a self-starter and a problem solver;
  • Appearance always must represent SYMTECH’S image

WHAT WE OFFER:

SYMTECH is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects worldwide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes SYMTECH a great place to work and grow.

We are an equal opportunity employer who invites all qualified candidates to apply.  If you require accommodate at any point of the recruitment process, please advise Human Resources in order for us to meet your needs.

To apply for this job please visit symtech.com .