I.T. SUPPORT

Website Symtech

Interested candidates please email your resume and cover letter to careers@symtech.com 

 

To provide daily technical support to staff, managers and executive team and liaising with 3rd party I.T. Support company to ensure project assignments are completed in a timely manner.

 

ESSENTIAL FUNCTIONS:

 

  • Act as liaison between supervisor and others (i.e., departments, external contacts, customers, )
  • Supervise and direct overall IT requests as assigned by the Director, Corporate Operations
  • Order / Pick up IT supplies, program licenses and IT related equipment
  • Simple IT troubleshooting and support
  • Smart phone set up and configure
  • Maintain IT hardware and software database
  • Maintain company email distribution lists
  • Maintain and update company door access
  • Maintain company desk phone system running smoothly
  • Arrange new employee set up: computer, smartphone, network access
  • Arrange employee termination: computer, email, smartphone backup and forwarding; Access removal
  • Monitor company and job site cameras
  • Liaise with Project Manager and other project stakeholders on ad-hoc needs and changes
  • Maintain network structure for each department or job site by grant proper user access Performs filing, typing, data input and other clerical support to all other departments and personal, as directed
  • The responsibilities of this position include but are not limited to those listed above and other duties may be

 

EXPERIENCE:

 

  • 2-year IT support experience
  • Smart phone/tablet experience preferred
  • Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.)

 

KNOWLEDGE AND SKILLS:

 

  • Bachelor’s degree or equivalent work experience;
  • Attention to detail is a must; strong analytical skills favored;
  • Tactful and has professional demeanor, and ability to interact effectively with managers, employees, vendors and others;
  • Excellent verbal and written communication skills. Strong organizational, record keeping and follow up skills;
  • Demonstrated excellence in organization and time management skills;
  • High level of discretion and interpersonal skills to handle sensitive and confidential matters and documentation;
  • Build and maintain solid work relationships with all levels of staff and Must have the ability to multi-task and prioritize work load; Capacity to handle interruptions regularly;
  • Demonstrated ability to be self-motivated, proactive and an effective team

 

Symtech Innovations is an equal opportunity employer. We invite all qualified candidates to apply. Should you require accommodate at any point of the recruitment process, please advise the Human Resources department to ensure your needs are accommodated throughout the process.

To apply for this job email your details to careers@symtech.com