Solutions Beyond Expectations:
Simplifying ComplexIT From Premise to Cloud
Symtech's Converged & Emerging Technologies (CET) division delivers unified solutions and managed services that bridge the gap between your physical operations and your digital infrastructure, from premise to cloud. We specialize in architecting, securing, and managing the complex ecosystems where Information Technology (IT) and Operational Technology (OT) meet, ensuring seamless performance, hardened security, and accelerated value for your enterprise.
A New Era of Technology, Built on 35+ Years of Innovation
In today's hyper-connected enterprise, the lines between Information Technology (IT) and Operational Technology (OT) have irrevocably blurred. The formation of the Symtech CET division was a direct and strategic response to this new reality.
Our Heritage: A Legacy of Excellence
For over 35 years, Symtech has been a defining force in the electrical and technology services industries. With a team of over 1,000 employees in Canada and more than 150 in the United States, and over $800 million in bonding ability, our history is built on technical mastery, financial stability, and an unwavering commitment to safety and quality.
The Genesis of the CET Division: A Strategic Evolution
As technology evolved, we recognized a critical capability gap emerging in the market. The CET division was formed in 2020 as the strategic bridge across this gap, providing a single, expert-led point of accountability for the entire technology ecosystem. With deep, integrated expertise in both OT and IT, we are dedicated to the craft of delivering secure, resilient, and high-performing network services across North America.
The Symtech Philosophy: Service Beyond Expectations
This is not a marketing slogan; it is a commitment to a standard of performance defined by tangible, measurable outcomes including 100% accurate completion of the Statement of Work (SOW), adherence to strict Service Level Agreements (SLAs), and transparent performance reviews.
Our Core Service Pillars
We deliver a comprehensive suite of services designed to architect, secure, and manage your entire converged technology landscape.
Strategic Advisory & Cybersecurity
Guiding your technology roadmap and hardening your architecture against modern threats using frameworks like NIST and the Purdue Model.
National & Regional Rollouts
Executing complex technology deployments across Canada and the USA, including WiFi, physical security, and specialized retail tech.
Network & Infrastructure
Designing and deploying the resilient physical and logical foundation for your entire enterprise, from cabling to critical power.
Intelligent Wireless
Engineering high-performance wireless networks for any environment, including Wi-Fi, Private LTE, 5G, and LoRaWAN.
Comprehensive Managed Services
Providing proactive 24/7 monitoring, management, and Day 2 support for your complete IT/OT landscape.
Trusted by Over 20 Industry Verticals
Our expertise spans a diverse range of sectors, demonstrating our adaptability and deep understanding of unique industry challenges. The chart below highlights our significant presence in key verticals.
Solution Co-pilot 
Select an industry to discover how Symtech's emerging technology solutions can address specific challenges and drive innovation.
Select an industry above and click "Generate Solutions" to see tailored technology solutions for your sector.
The Symtech Service Foundation
Our proprietary framework provides total visibility and proactive control over your entire IT/OT landscape. It is a systematic methodology built on four integrated engines that move your organization from a reactive to a strategic posture.
NAS – Network Audit Services: The Cornerstone of Strategy
Every effective technology strategy begins with a clear and accurate understanding of the current state. Our Network Audit Services (NAS) is the cornerstone of the Service Foundation, providing a holistic physical and logical audit of your complete IT and OT environment.
This is far more than a simple inventory. The NAS process delivers actionable outputs: a clear and comprehensive catalog of all assets, a detailed fingerprint of each device, and a thorough assessment of their vulnerabilities. The result is not just a report but an actionable roadmap. It empowers strategic lifecycle management, including planning for IT Asset Disposition (ITAD), and provides the foundational data required to design secure and efficient network architectures. The NAS is comprised of four interconnected engines that work in concert to deliver this comprehensive view.
1. Network Services Engine (NSE)
Automated discovery, identification, and documentation of every IP-connected device on your network. The NSE eliminates blind spots, providing a complete and accurate inventory that serves as the foundation for security and management.
2. Infrastructure Services Engine (ISE)
Visualizing your physical and logical world with precise, interactive digital twins. The ISE maps your facilities and network pathways, enabling better planning, remote troubleshooting, and efficient deployments.
3. Wireless Services Engine (WSE)
Engineering high-performance wireless through predictive surveys, on-site validation, and data-driven analysis. The WSE guarantees coverage and capacity for Wi-Fi, Private LTE/5G, and other wireless technologies.
4. Critical Services Engine (CSE)
Proactive 24/7/365 management and support for your complete IT/OT landscape. The CSE acts as your outsourced remote and on-site field support team, ensuring total peace of mind and operational continuity.
Next Level Cloud based Physical Security with Verkada by CET
As a Verkada Premier Services Network Partner and Gold Partner, we provide the highest level of expertise in designing, deploying, and managing the new standard for enterprise physical security.
The Verkada Difference
Verkada is a leader in the cloud-based physical security industry, with a mission to modernize enterprise security and create safer buildings. The company achieves this by integrating multiple security systems into a single, user-friendly, web-based platform, simplifying management and increasing visibility for organizations of all sizes.
The core of Verkada's ecosystem is Verkada Command, its centralized management platform. This platform leverages a signature hybrid-cloud architecture, where data is processed and stored on-device for reliability and speed, while management, access, and analytics are centralized in the cloud. This allows users to securely access and manage their entire network of devices from any web browser or mobile device, eliminating the need for traditional hardware like NVRs/DVRs and on-premise servers.
Core Product and Service Offerings:
- Video Security: Enterprise-grade cameras with onboard storage and AI-powered analytics.
- Access Control: Cloud-managed door controllers and card readers with video integration.
- Alarms: Fully integrated intrusion detection and 24/7 professional monitoring.
- Environmental Sensors: Monitor vaping, noise, temperature, air quality, and more.
- Intercoms: Cloud-managed video intercom system for face-to-face communication and remote unlock.
- Guest: Streamlined visitor management for enhanced security and check-in.
- Mailroom: Software to manage and track inbound mail and packages efficiently.
Project Blue Sky: Your Clear Path to the Cloud
Is your technology getting too complicated? Project Blue Sky is our master plan to clear away the clouds by extending a unified network fabric from your central cloud to the network edge. This makes your IT simple, efficient, and ready for any future use case.
Hyperconverged Infrastructure (HCI) bundles all the essential pieces—computing power, data storage, and networking—into one smart, all-in-one system that is reliable and easy to manage, whether in your data center or at a remote site.
Cloud HCI: The Core
The powerhouse for your main operations, delivering massive performance for your most critical, company-wide applications.
Proxmox Cluster
Edge Compute: The Edge
An agile solution for your remote locations, processing data instantly where it's created for maximum speed and reliability.
Scale Computing Unit
Hybrid Cloud: The Fabric
The ultimate in flexibility, seamlessly managing applications across both your private infrastructure and public cloud services.
Nutanix Platform
The Proof is in the Numbers
Dramatically Lower Costs
From Weeks to Hours
40%
TCO Reduction
90%
Less Downtime
1
Integrated Platform
99.999%
Uptime Guarantee
Our Proven Process: Eliminating Risk
We de-risk complex technology initiatives through a disciplined and mature implementation process. The cornerstone is our Method of Procedure (MOP), a detailed blueprint ensuring consistency and quality from coast to coast.
Site Audit & MOP Development
A comprehensive audit governs every aspect of the engagement.
Logistics & Staging Mastery
End-to-end supply chain management, from warehousing to deployment.
Dedicated Project Management
A single point of contact and accountability through our PMO.
Accelerated Time-to-Production
Minimizing downtime and maximizing your return on investment.
Our Technology Alliances
We partner with a curated ecosystem of global technology leaders to ensure we are deploying solutions that are reliable, secure, and innovative.
Let's Build Your Secure, Efficient, and Innovative Future
Your most complex IT and OT challenges require a specialized partner. Reach out to our experts to begin a conversation about your specific needs.
Contact the CET Team: cet@symtech.com